Privacy Policy for Eternal Spirit

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Effective Date: 26th April 2025

 

Welcome to eternalspirit.co.uk ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services, including holistic treatments, psychic services, spiritual development courses, and our online shop.

By visiting eternalspirit.co.uk or using our services, you agree to the practices described in this policy.

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1. Information We Collect

We may collect and process the following types of information:

• Personal Information:
  Name, email address, phone number, postal address, and other information you provide when booking a service, signing up for our newsletter, or purchasing products.

• Payment Information:
  When you make a purchase, we collect necessary payment details via secure third-party payment processors (we do not store full payment details ourselves).

• Service Information:
  Details about services you have booked or purchased, including appointment times and preferences.

• Technical Data:
  IP address, browser type, browsing actions, and other technology information when you interact with our website.

• Communications:
  Records of your correspondence with us, including enquiries and feedback.

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2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services and website

• Manage bookings and deliver services

• Process purchases and send order confirmations

• Communicate with you about your appointments, products, or updates

• Send marketing communications if you have opted in

• Improve our website, services, and customer experience

• Comply with legal obligations

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3. How We Share Your Information

We respect your privacy. We will never sell your information.
We may share your data with trusted third parties who help us operate our business, such as:

• Payment processors

• IT and system administration providers

• Professional advisers (e.g., legal and accounting services)

• Government bodies if required by law

All third parties must respect the security of your personal data and treat it according to the law.

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4. Marketing Communications

If you have opted in, we may send you updates about new services, events, promotions, or spiritual offerings.
You can opt out at any time by clicking the "unsubscribe" link in our emails or by contacting us at Eternalspirit2022@yahoo.com.

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5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and offer you a more personalized service.

You can manage your cookie preferences through your browser settings.

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6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

While we strive to protect your personal information, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.

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7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Object to our processing of your data

• Withdraw consent at any time

To exercise any of these rights, please contact us at Eternalspirit2022@yahoo.com.

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8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

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9. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in legal requirements or our practices.
Any changes will be posted on this page, and where appropriate, notified to you by email.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Eternal Spirit
Email: Eternalspirit2022@yahoo.com
Website: eternalspirit.co.uk